Newsletters: Marketing & Sales - Pharmaceutical, Biotechnology & Life Sciences

CUSTOMERS FIRST
EFFECTIVE TELEPHONE TECHNIQUES
QUALITY FIRST
INBOUND SERVICE & SELLING
WORKING TOGETHER
Dartnell, a LRP Publications Company
360 Hiatt Dr., Palm Beach Gardens, FL. 33418
Tel: (800) 621-5463 or (561) 622-9914
Fax: (561) 622-2423
Web: www.dartnellcorp.com
Five newsletters, which help to train company service representatives to make customer service departments more professional.

LEADERSHIP STRATEGIES
Georgetown Publishing House
1101 30th Street, N.W., Washington, D.C. 20007
Tel: (800) 915-0022
Fax: (202) 337-1512
Ideas and techniques on leadership from hunderds of sources.

EXECUTIVE LEADERSHIP
National Institute of Business Management
1750 Old Meadow Rd., McLean, VA. 22102-4315
Tel: (800) 543-2053
Fax: (703) 905-8040
E-Mail: ELquestions@nibm.net
Web: www.nibm.net
A newsletter which offers leadership fundamentals in a readable and efficient format.