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GGI RapidNews R&D Product Development eZine: Volume 10, Issue 2 - February 9, 2009
GGI RapidNews is published approximately once a month.

 

In This Issue

MANAGEMENT PRODUCTIVITY- The Enterprise Of The Future: 1100 CEOs Studied

MANAGEMENT PRODUCTIVITY - America's Top 10 Public Works Projects

BOOK REVIEW - The Execution Premium

GGI 9th METRICS SUMMIT-April 28-30, 2009 - Metro Boston - Early Bird

GGI 2008 BIENNIAL SURVEY - Results Released May 15, 2008

THE WISDOM iSTORE FEATURED PRODUCT 40% OFF - 2004 Survey Summary

THE WISDOM iSTORE NEW LISTINGS - No New Listings This Month

BIENNIAL PRODUCT DEVELOPMENT SURVEY - A Monthly Feature

CALENDAR OF INDUSTRY EVENTS - A Monthly Feature

GATEWAYS TO KNOWLEDGE - A Monthly Feature

TELEVISION EVENTS - Alexander Haig's World Business Review

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MANAGEMENT PRODUCTIVITY - The Enterprise Of The Future

Condensed From:  Global CEO Study: The Enterprise Of The Future, by IBM Corporation, IBM Global Business Services, Route 100, Somers, NY 10589, May 2008, GBE03035-USEN-02.

This study is the third edition of the Biennial Global CEO Study series by IBM which interviewed 1130 CEOs. Part of the research was to understand differences between the financial outperforming and underperforming enterprises. The study provides a unique perspective on the future of the enterprise. 

The study reports, there are five essential characteristics of the enterprise of the future.

1.  Change
2.  Innovation
3.  Global integration
4.  Constant change of business model
5.  Genuine engagement in environmental issues


Outperforming companies emphasize the need for change by 85% and 66% take actual action toward it. Characteristics of these companies are the reward of innovation risk, a track record of outcomes from management change efforts, and killing bad projects while feeding the good ones.



The outperforming companies are innovators. They give 27.5% of investment to rising opportunities. They often engage customers in their innovation such as case study Nintendo in the development of its game consoles. 


A characteristic of globally integrated leaders is their intention to partner and merge with other corporations, with 85% agreeing. Two-thirds intend to enter new global markets at the least.


These enterprises tend to break away from the typical incremental industry innovation model and seem more likely to attempt business model change. An example cited was Eli Lily using an open collaboration model in its pharmaceutical research, with a reward for the best performers.

A final note on the future corporations is that their model is more environmentally oriented. The enterprise not only complies with the regulations for the sake of it but because it is genuinely concerned about the environmental issues and the judgment of the customer.


The IBM Global CEO Study 2008 is available  for free by IBM.  You must provide your contact information and they will send it to you after you register.


RN Editor Note:  There are two other global studies published in this same time frame that you or your colleagues might find useful, The IBM Global CFO Study 2008 and The IBM Global Human Capital Study 2008.





MANAGEMENT PRODUCTIVITY - America's Top 10 Public Works Projects

Condensed From:  America's Top 10 Public Works Projects, by Tom Huntington, Invention & Technology, American Heritage Publishing, 416 Hungerford Drive, Suite 216, Rockville, Maryland 20850, USA, Winter 2009, Volume 23, Number 4, Pages 48-56,  Copyright 2009, ISSN 8756-7296.


American Heritage's Invention & Technology Magazine is one of the few periodicals that continuously investigates and documents the inventive history of America.  A recent article in the magazine documented the Top 10 Public Works Projects in the history of America.  The "by-line" the magazine used next to each project is included in the list below.


01.  The National Railroad
            Started in 1811.

02.  First Transcontinental Railroad
             2000,000 net tons of iron.

03.  Hoover Dam
            5,000,000 barrels of concrete.

04.  Air Traffic Control
            14, 305 controllers, 87,000 flights per day.

05.  Oregon Coastal Highway Bridge System
            3,223-foot-long Yaquina Bay Bridge.

06.  Lincoln Tunnel
            Nearly 120,000 vehicles per day.

07.  The Tennessee Valley Authority
            29 hydroelectric dams, 3,526 megawatts.

08.  The Interstate Highway System
            46, 837 miles.

09.  The Big Dig
            Estimated:  $2.6 billion;  Real cost:  $14.6 billion.

10.  The Internet
            1.46 billion users.


For more information on this article, and other useful historical retrospectives on invention and technology, please visit American Heritage's Invention & Technology web site.


RN Editor Note:  Many folks do not generally think of product development as including public works projects, but in many ways they are the largest product development efforts undertaken.  Often a number of new products and/or enabling capabilities need to be developed for the overall public works project goal to be realized.




BOOK REVIEW - The Execution Premium

Condensed From:  The Execution Premium:  Linking Strategy to Operations for Competitive Advantage, by Robert S. Kaplan and David P. Norton, Copyright 2008 Harvard Business School Publishing Corporation, Harvard Business Press, 60 Harvard Way, Boston, Massachusetts 02163, USA, 320 Pages, ISBN-13 978--1-4221-2116-0.

This is 5th book by the Kaplan-Norton authoring team since The Balanced Scorecard was initially released in 1996. The Strategy Focused Organization came out in 2000, followed by Strategy Maps in 2004 and Alignment (The Balanced Scorecard-based) in 2006.

This 5th book is clearly a book on strategy, the business mechanics thereof, how to organize the process of planning and executing strategy in a way that it can be flowed through the organization with the loop closed back to the top of the organization -- and whom would make it happen.  For those familiar with Hoshin Planning, a Japanese approach dating to the 1960s, it is encompassing and comprehensive in the approaches it suggests.  While there are numerous case studies presented, we did not note any statistically-based information that crossed industries or geographies.  Case studies illustrated the points that were made.

The book begins and ends with a chapter on "The Office of Strategy Management,"  Chapter 1 and 10.  The middle of the book is dedicated to the describing their "six -stage closed loop management system" that can be effectively and productively executed by The Office of Strategy Management.  The major concepts from all four prior Kaplan-Norton works manifest themselves in these middle chapters.  The six stages and their respective Chapters are:

1. Develop the strategy (Chapter 2)
2. Plan the strategy (Chapters 3 & 4)
3. Align organizational units and employees (Chapter 5)
4.  Develop the Operational Plan (Chapters 6&7)
5.  Monitor and learn through operational and strategy Review Meetings (Chapter 8)
6. Test and Adapt the strategy (Chapter 9)

RN Editors were convinced of the logic behind the methodology, noting that the previous four works created most of the pieces that this book assembled and weaved  into a comprehensive methodology.  The six-stages flow nicely.  The authors clearly show how one stage transitions to the next.  Many strategy books leave the reader with huge jumps to be made from strategy to practice, therein lies the purpose of this book and they have done well at achieving it.  Framed by The Office of Strategy Management, the authors pave the road for an easy leap to practice.  The book also maintains a consistent emphasis on measurement and review in all aspects of the six-stage process while representing many of the process-management best practices in the way they present the concepts.

From a "management science" perspective, a term GGI helped popularize in the 1990s that not all RN readers may yet have heard, this book is a " solid work on the management science of organizing and executing top-level processes in corporations."

In many ways, this is also a "Capstone" book for the Kaplan-Norton team.  All prior works have their place in their overall six-stage process.  It will be interesting to see the direction of the next book they release.  For the reader, this book may also be useful as an "overview" book to introduce oneself to the major concepts previously introduced to industry by these authors.

For more information about The Execution Premium  or to order a copy of the book, please go to our Book Store.

RN Editor Note:  Kaplan and Norton have jointly authored a number of worthwhile books over the years.  Perhaps "The Balanced Scorecard" is best known among them.  Whether or not this is the "new definitive book" on the subject of strategy, it is a category of reading that should receive more attention going forward than it has in the past.  Advances in management science across a number of different disciplines, including R&D and Product Development, over the past thirty years, coupled with the complete connectivity of technology on a global basis have greatly improved the ability of a strategy to be effectively implemented vertically and horizontally in a corporation.  In this world of fast response and immediate information access and dissemination, strategy and its linkage to business results will much more directable and realizable in the coming decades.  Both systems and metrics will play increasingly important execution roles.

GGI 9th METRICS SUMMIT - April 28-30, 2008 - Early Bird Rates

The ability of officers, managers, and key professionals to direct and make their organizations productive through metrics and measures is the focus of the ninth Product Development Metrics Summit to be held April 28-30, 2009 in metro Boston.

The Metrics Summit is a series of 3 seminars, focused on 3 major areas of importance to R&D executives and managers. Download a Brochure. Download a Summit At-A-Glance.

The first seminar (Measuring Product Development II (MPDII) - April 28) is focused on the issues that top management has to deal with that are a bit squishy and hard to quantify.  The topics span the subjects of setting hurdle rates, assessing risk and complexity, tradeoff analysis, measuring capacity, and assessing overall financial performance. Click to view the MPDII Abstract or to download the MPDII Table of Contents.

The second seminar (Proactive and Predictive R&D Metrics (PPRD) - April 29 AM) is focused on the three different stages of developing early, predictive metrics that will enable managers to foresee issues on the horizon or to know that success is in front of them.  GGI was the first company to differentiate proactive from predictive metrics in the 1990s which then spawned further exploration of that management science. Click to view the PPRD Abstract or to download the PPRD Table of Contents.

The third seminar, is more accurately a Workshop (Product Development Metrics Portfolios (PDMP) - April 29 PM and April 30).  From start to completion, participants work in groups to develop "a set of measures suitable for measuring the entire organization and the activities within it."  The course book is largely a compendium of hundreds of measures for R&D organizations across all categories of measures.   The scorecard each group will create will contain a comprehensive set of measures for the R&D organization as a whole at the top officer level.  This portfolio of metrics will be suitable to pass the necessary metrics to the CEO that are needed by the corporation.  This portfolio of metrics will be suitable to consistently measure projects, and the functional and technical organizations that perform the projects. Improvement measures will also be addressed.  Click to view the PDMP Abstract or to download the PDMP Table of Contents. The US Patent & Trademark Office granted a trademark to GGI in January 2007 for our Linked Metrics Portfolio® framework which is used during the PDMP seminar.  Our framework results in a set of metrics that span multiple organization levels and remain integrated. 

Our overall approach to the Summit is geared to top-level professionals that manage entire organizations, departments, budgets, and senior program management executives.  Numerous companies have brought teams of officers ranging from three to ten in size in the quest to develop a set of metrics they can all agree to for R&D and product development.  When one or two persons come from a company, we create multi-company groups either based on industry type or the similarity of the corporate R&D strategies -- Innovators, Platform-Derivative, Extenders, etc.  Individuals have a slightly different experience than do company teams, but all leave with a set of metrics suitable for measuring the R&D organization as a whole.

If you wish, please view a list of Companies who have participated in prior GGI Summits. We are sincerely grateful to our Summit alumni that have provided us with a testimonial:  September 2005 Testimonial, December 2005 Testimonial, March 2006 Testimonial, September 2006 Testimonial, March 2007 Testimonial, August 2007 Testimonial, January 2008 Testimonial, and June 2008  Testimonial posted on the current Metrics Summit home page.

The Summit will be led by Bradford L. Goldense, NPDP, CMfgE, CPIM, CCP a renowned expert on both R&D metrics and rapid product development, supported by others from the GGI Team.

We offer significant price reductions to companies that bring teams of three or more people, $225 per person.  Early Bird Rates, which are effective through the close of business Pacific Time on Friday February 27, save individuals $200 per person and over $400 per person for members of company teams.

Reserve your place today - space is limited. Visit us online to Register.
Our location is convenient from either Boston-Logan or Providence-Green [great rates] airport. Mention GGI's Summit when you call the hotel. This newly upgraded Sheraton Conference Facility is completely wi-fi, has all amenities, a great walking trail, and boasts a five star chef.  For more information about the conference hotel, alternative hotel accommodations, transportation, restaurants, and other area information, please visit the I'm Already Registered web site.




GGI 2008 BIENNIAL SURVEY - Results Released May 15, 2008

The 2008 Biennial Survey theme was "Tangible Innovation."  Much is said and written about the "perceived to be somewhat soft" topic of innovation.  GGI's research focused on selected aspects of the innovation body of knowledge that are tangible and can be actively managed by companies and their executives.  We also dedicated one question to refresh our ongoing research of the past decade on the usage of R&D and product development metrics and analytics by industrial and high tech companies.  Thank you to the 209 people who responded for their companies in our biennial primary research project of North American industry.

The major subject areas we researched are:

Innovation Environment
Innovation Processes
Innovation Identity
Innovation Tools
Top Metrics Used By Corporations For R&D-Product Development
Industry Week has recently published the "Top 10 Metrics In 2008" and contrasted them to our research from 1998 to identify the changes during the past decade.  McKinsey & Company, Texas Instruments, Rockwell, Kimberly Clark, Pepsico, JDS Uniphase, Shure, Curtiss Wright Flight Systems, and Datacard are representative of companies that use market research from GGI.

For more information please visit our 2008 Biennial Survey web site.  Here you can find our Research Description, Survey Questionnaire, Product Description, Product Brochure, and Tables Of Contents for the reports we publish.

We have two published reports available that address each question of the research across the population of respondents.  MR42 is entitled "Summary" and includes text and full color graphics for each question.  MR41 is entitled "Highlights" and includes just the text portions of MR42.  All reports are available in hard copy, or electronic.pdf format for posting on company intranets, in the Primary Research section of The Wisdom iStore.

 

THE WISDOM iSTORE FEATURED PRODUCT 40% OFF - 2004 Survey Summary

There are no new listings this month.


BIENNIAL METRICS SURVEY RESULTS

2004 Product Development Metrics Survey - Product Selection, IP Management, and Top Corporate Metrics:  The Summary Report (MR32h) and Highlights Report (MR31h) for GGI's 2004 Biennial Product Development Metrics Survey are now available for purchase by the public through GGI's Wisdom iStore.  These reports are completely based on primary research performed by GGI researchers.  The research includes 202 respondent companies.  There was a 5% response rate.

McKinsey & Company, Texas Instruments, Rockwell, Kimberly Clark, JDS Uniphase, Shure, Curtiss Wright Flight Systems and Datacard are representative of companies that purchase market research from GGI.

The 2004 Survey focused on the following five areas of product selection and IP management:

  • Product Selection Process
  • Product Selection Tools
  • IP Management Process
  • IP Management Tools
  • Top Corporate Metrics Used in Industry RD&E

We have already shared many results with GGI RapidNews readers since we began this line of business in 1998.  2004 Survey results ran in six RN issues, RN V5I11 - RN V6I5, which may be found in the RN archives, along with results from prior years.

Some additional complimentary information about the survey is available:

The three commercial versions of the survey results that we currently offer for public purchase are:

1. 2004 SURVEY HIGHLIGHTS: A text-only report (75 pages), including the full text of all the results and analysis of the survey population analyzed as a whole, and
2. 2004 SURVEY SUMMARY: A report of composite results, where the survey respondents are analyzed as a whole (149 pages, includes a full set of graphed answers for every survey question).
3. 2004 SURVEY RESULTS:  A report of composite results, where the survey respondents are analyzed as a whole AND five different cross-sections of the survey data contrasting Public vs Private, High Tech vs Low Tech, Big vs Small Revenues, Large Number of Employees vs Few Employees, and Process vs Repetitive, vs Discrete vs Job Shop (313 pages, includes a full set of graphed answers for survey questions).

Individual sections of the research reports, as well as logical combinations of sections are also available.  All reports are available in printed or electronic versions.

These reports are available in the Market Research Section of The Wisdom iStore.

2002, 2000, 1998 Product Development Metrics Survey:  The Summary and Highlights Reports for GGI's prior Biennial Product Development Metrics Surveys are also available for purchase by the public through The Wisdom iStore. Information about the purpose and focus of prior surveys may be found in our Biennial Survey Archives.

GGI 2008 BIENNIAL SURVEY - Results Released May 15, 2008

The 2008 Biennial Survey theme was "Tangible Innovation."  Much is said and written about the "perceived to be somewhat soft" topic of innovation.  GGI's research focused on selected aspects of the innovation body of knowledge that are tangible and can be actively managed by companies and their executives.  We also dedicated one question to refresh our ongoing research of the past decade on the usage of R&D and product development metrics and analytics by industrial and high tech companies.  Thank you to the 209 people who responded for their companies in our biennial primary research project of North American industry.

The major subject areas we researched are:


Innovation Environment
Innovation Processes
Innovation Identity
Innovation Tools
Top Metrics Used By Corporations For R&D-Product Development

Industry Week has recently published the "Top 10 Metrics In 2008" and contrasted them to our research from 1998 to identify the changes during the past decade.  McKinsey & Company, Texas Instruments, Rockwell, Kimberly Clark, Pepsico, JDS Uniphase, Shure, Curtiss Wright Flight Systems, and Datacard are representative of companies that use market research from GGI.

For more information please visit our 2008 Biennial Survey web site.  Here you can find our Research Description, Survey Questionnaire, Product Description, Product Brochure, and Tables Of Contents for the reports we publish.

We have two published reports available that address each question of the research across the population of respondents.  MR42h [Hard Copy] is entitled "Summary" and includes text and full color graphics for each question.  MR41h [Hard Copy] is entitled "Highlights" and includes just the text portions of MR42h.  If you are looking for electronic versions of these reports ---- all reports are available in hard copy, or electronic.pdf format for posting on company intranets, in the Primary Research section of The Wisdom iStore.



THE WISDOM iSTORE FEATURED PRODUCT 40% OFF - 2004 Survey Summary

Discounted Item: Periodically, GGI  features one item that we discount 40%. We are now offering our 2004 Survey Summary Report, MR32c, in pdf format.

2004 Survey Summary [Electronic Copy - Corporate License],  Goldense Group, Inc., Needham, MA, USA, $715.00 [List Price $1,192.00]

This primary research focused on the following five areas of product selection and intellectual property management:

   * Product Selection Process
   * Product Selection Tools
   * IP Management Process
   * IP Management Tools
   * Top Corporate Metrics Used in Industry RD&E

GGI's Featured Item changes approximately every other month and is always offered at 40% discount. To order this material, please go to GGI's Featured Item on the GGI Home Page or find this item in the Primary Research section of The Wisdom iStore.



THE WISDOM iSTORE NEW LISTINGS

There are no new listings this month.



BIENNIAL METRICS SURVEY RESULTS

2004 Product Development Metrics Survey

The 2004 Biennial Survey focused on the following five areas of product selection and IP management:

   * Product Selection Process
   * Product Selection Tools
   * IP Management Process
   * IP Management Tools
   * Top Corporate Metrics Used in Industry RD&E
Selected 2004 Survey results ran in six RN issues, RN V5I11 - RN V6I5, which may be found in the RN Archives through our home page.

Three published versions of the results are available, in hard copy or .pdf format.  There were 202 respondent companies.

1. 2004 SURVEY HIGHLIGHTS: A text-only report (75 pages), includes the full text of all the results with analysis of the survey population analyzed as a whole.

2. 2004 SURVEY SUMMARY: A text and graphics report (149 pages), includes the full text and graphed answers of all the results with analysis of the survey population analyzed as a whole.

3. 2004 SURVEY RESULTS:  This report contains everything in the SUMMARY report described above PLUS it contains five different cross-sections of the survey data contrasting Public vs Private, High Tech vs Low Tech, Big vs Small Revenues, Large Number of Employees vs Few Employees, and Process vs Repetitive vs Discrete vs Job Shop.   A text and graphics report (313 pages), includes the full text and graphed answers of all the results with analysis of the survey population analyzed as a whole.

These reports are available in the Primary Research Section of The Wisdom iStore.

2002, 2000, 1998 Product Development Metrics Survey: Information about the purpose and focus of prior surveys may be found in our Biennial Survey Home Page.

GGI's Calendar of Industry Events contains up-to-date listings and links to Conferences, Seminars, Distance Learning Centers, Colleges & Universities, Executive Education, and Corporate  Universities.

The categories of conferences, seminars, and distance learning are further organized into focused subject areas:
  • Strategic, Knowledge & General Management
  • Marketing & Sales - Mechanical, Electro-Mechanical, Electrical, & Electronic
  • Marketing & Sales - Pharmaceutical, Biotechnology, & Life Sciences
  • Product Development - Mechanical, Electro-Mechanical, Electrical, & Electronic
  • Product Development - Pharmaceutical, Biotechnology, & Life Sciences
  • Manufacturing & Automation - Mechanical, Electro-Mechanical, Electrical, & Electronic
  • Manufacturing & Automation - Pharmaceutical, Biotechnology, & Life Sciences
  • Software, Internet & IT
  • Project Management
  • Metrics

If you are looking for a conference or other learning opportunity, check out the Calendar. The Conferences section may be especially useful.





GATEWAYS TO KNOWLEDGE


GTK- Gateway to Knowledge is a DIRECTORY OF THOUSANDS OF LINKS to providers of engineering, purchasing, and manufacturing technologies and services. If you hit the right subjects, it is more useful than a search engine! The "main entrance" to GTK can be found at:

http://www.goldensegroupinc.com/gateway/index.shtml

TELEVISION EVENTS

Alexander Haig's World Business Review: Brad Goldense has made several appearances on Alexander Haig's World Business Review. Streaming video is available for all shows, which aired on August 4, September 29 and December 15, 2002 and on May 20, 2003. See below for details.

May 20, 2003 Broadcast of September 29th In-Studio with Alexander Haig (22.5 minutes): Streaming video for this segment is available on GGI's web site.

December 15, 2002 In-Studio with Alexander Haig (7.5 minutes) on CNBC paid programming: Streaming video for this segment is available on GGI's web site.

September 29, 2002 In-Studio with Alexander Haig (22.5 minutes): Streaming video for this segment (as well as the entire 30-minute show) is available on GGI's web site.

August 4, 2002 On-Location at GGI (3.5 minutes): This On-Location field report is available in streaming video on GGI's web site.

The web page includes links to download a streaming video player, if you do not currently have one installed on your computer.

For more information on any of Brad's appearances on television, go to:

http://www.goldensegroupinc.com/ggiontv.shtml.

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GGI RapidNews is an e-mail publication from Goldense Group, Inc (GGI). Its subject matter includes survey findings, company news, book and article reviews, key industry conferences and R&D information of interest to clients and associates. Please send communications to rn(at)goldensegroupinc.com. Thank you.




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